I’m delighted to welcome Baroness Dido Harding in today’s episode to talk about her business and public service career. Diana Mary “Dido” Harding, Baroness Harding is the chairwoman of NHS Improvement and former chief executive of the TalkTalk Group.

On graduation, she joined the management consultancy McKinsey & Company. In February 2017, Harding announced she would stand down after seven years as CEO of TalkTalk in May 2017, to focus more on her public service activities. In October 2017, she was appointed chair of NHS Improvement, which is responsible for overseeing all NHS hospitals, comprising foundation trusts and NHS trusts, as well as independent providers that provide NHS-funded care. Baroness Harding’s role at The House of Lords is about digital legislation, building a legal framework for the digital world, including online safety.

Watch till the end for her top tips.

00:00 – 03:05 Dido in a nutshell
03:05 – 05:17 Main motivator
05:17 – 06:56 Top qualities
06:56 – 08:06 Proudest moments
08:06 – 09:45 Top tips
09:45 – 11:40 Plans for the future